Ericsson

Linux Support Engineer

Grow with us

 

Our team is responsible for a Yocto-based distribution used internally across the company. We pride ourselves on fostering a collaborative and innovative environment, and we're looking for talented support engineers with a solid Linux background to join our team.

 

As support engineer, you will be a crucial point of contact for our users, providing expert guidance and solutions to ensure smooth and efficient handling of problems they encounter. You will be part of a tightly knit team of senior engineers who value collaboration and innovation. We operate in a hybrid work model, with most of the team based in Stockholm (Kista).

 

Key Responsibilities:

- Troubleshoot and resolve technical issues or questions reported by our users.

- Serve as the point of contact for technical staff using our Yocto-based distribution, leading efforts to resolve issues.

- Collaborate with team members to ensure speedy resolution of issues.

- Contribute to improvements in our deliveries based on feedback and support cases.

- Provide relevant data to track and enhance the team's support performance.

- Contribute relevant improvements upstream to the Yocto community.

 

Join our Team

Qualifications:

- M.S. Degree in Computer Science or Computer Engineering, or equivalent experience.

- Solution-oriented mindset with a focus on delivering exceptional service.

- Solid experience with Linux, both as a user and developer.

- Experience working with Yocto and supporting complex technical products.

- Proficiency with tracking systems such as Bugzilla and Jira.

- Familiarity with open-source community norms and behaviors.

- Strong communication skills in written and spoken English.

 

Location: Stockholm (Kista), with flexibility for other cities in Sweden.

ID: 763047

 

 

Ansök nu

 

Ansök snarast . Arbetsort : Stockholm . Publicerat : 28 mars

Kategorier : Data & IT Teknik & Ingenjör


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