Thule Group

Customer and Consumer Service Representative - Denmark

Thule Group is a world leader in products that make it easy to bring along the things you care for – easily, securely and in style – when living an active life. Under the motto Active Life, Simplified. we offer products within Sport&Cargo Carriers (as roof racks, roof boxes, carriers for cycling, water and winter sports that are transported by car), Active with Kids (as bike trailers, strollers and child bike seats), RV Products (as awnings, bike carriers and tents for RVs), Sport&Travel Bags (as hiking packs and travel luggage) and Bags for Electronic Devices (as computer and camera bags).

Thule Group has approximately 2,400 employees at 8 production facilities and 35 sales offices worldwide. Its products are sold in more than 140 markets and sales in 2016 amounted to SEK 5.3 billion.
www.thulegroup.com

The Customer Service Department plays a very important role in the interaction with our Customers. Entering and dispatching orders are a vital part of the job but more importantly is maintaining and developing the relationship between us and the Customer. It rest upon the Customer Service representatives to inform and update the customers about new products and launches. Supply Customers with relevant product data as well as updating relevant information about our Customers in our ERP systems. Be the first contact to customers having need for technical expertise and claim management. Furthermore, the Customer Service representatives are an important hub for our external Sales force and a close cooperation between the external sales and the Customer Service department is essential.

If you are well equipped with a sales winning mind, excellent communication skills, take pride in passing on clear and consistent information to a broad audience, this is an exciting opportunity for you. You are well structured with proficient language skills in English, Danish and Swedish. You enjoy working with consumer products and love to interact with others. Educational wise, we foresee that you have a post gymnasium education.

We believe in strong team work both within your own team but also across teams. We strive to be an open and curious organization, sharing our knowledge and inspiring one another. Within Thule Group you will find people who have a passion for the products we make and the outdoor company we are. We share the same values and we like to have fun. All of our employees have a joint responsibility to maintain that spirit and contribute to it.

The positions reports to Inside Sales and Customer Service Manager, Therese Ferngren and the position is placed in Malmö, Sweden. If you believe you would enjoy working in such an environment and feel that the professional tasks will be challenging, please submit your application no later than January 31st.

We believe in strong team work both within your own team but also across teams. We strive to be an open and curious organization, sharing our knowledge and inspiring one another. Within Thule Group you will find people who have a passion for the products we make and the outdoor company we are. We share the same values and we like to have fun. All of our employees have a joint responsibility to maintain that spirit and contribute to it.

Type of employment

Tillsvidareanställning

Contract type

Full time

Number of positions

1

Working hours

100%

City

Malmö

County

Skåne län

Country

Sweden

Reference number

2018/8

Published

11.Jan.2018

Last application date

31.Jan.2018 11:59 PM CET

 

Ansök nu

Sista ansökningsdag : 31 januari . Arbetsort : Malmö . Publicerat : 12 januari

Kategorier : Kundservice


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